Lаѕt uрdаtеd January 31, 2017
SECTION 1 - WHAT INFORMATION DO YOU COLLECT?
We may collect personal information from you, such as your name, email address, postal address, phone number, and credit card number when you place an order online or by mobile, create an account with us online, contact us with a question or concern, or participate in a contest, promotion, or survey. We only store your order history and contact information. We do not store your credit card information on our servers.
When you visit genuineblox.com, we collect navigational information, such as browser type and model, service-provider identification, IP address, and the site from which you came. Navigational information is largely anonymous in the sense that it doesn’t contain your name, address, mobile number, email address or other information that directly identifies you.
We and our marketing partners use from elements and/or cookies to collect information and enable certain technology solutions used to operate our online store and to market our products. A cookie is a short line of text that attached to your browser when you visit a website or view a particular advertisement. This cookie can then be identified to determine how often you have visited a site or seen particular ad. Cookies are otherwise generic, and cannot be used to access any other information on your computer.
We use cookie data we collect to control, maintain, intensify, and provide all of the features, information and services outlined at genuineblox.com. We may also use this information to understand and analyze the usage trends and preferences of our users, to improve the way the site and our technology works and looks, and to create new features and functionality. Cookie data may also be used by our marketing partners to enhance our customers' advertising experience on genuineblox.com or other venues across the internet.
SECTION 2 - HOW WILL YOU USE MY INFORMATION?
We may use your personal information in the following ways:
- To process and fulfil your order, including to send you emails to confirm your order status and shipment
- To communicate with you and to send you information by email, postal mail, telephone, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications
- To administer and fulfil our contests and other promotions
- To analyse trends and statistics
- To contact you if necessary
- We may use your navigational information to analyse trends and traffic to our website
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org or mailing us at: Genuineblox 279 Starr Street, Brooklyn, NY, 11237, United States
SECTION 6 – ACCESS OR CHANGE YOUR INFORMATION
You can access and change certain personal information related to your use of genuineblox.com (such as your name and contact information). In order to access your information, simply log in to your account using your email address and password, and you will be able to edit your personal information in your customer dashboard.
SECTION 6 – MAKING CHOICES ABOUT RECEIVING PROMOTIONAL COMMUNICATIONS
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, you can let us know by contacting us via genuineblox.com/contact-us. Additionally, you can opt out of email messages at any time by clicking the “opt-out” link at the bottom of any marketing message you have received from us.
Please be sure to include your full name and the email address you used when you registered with or make a purchase on genuineblox.com or by mobile. If you ask to remove your name and address from promotional lists, we will maintain your name in a “do not contact” file to ensure that we can honor your request. It may take up to 10 days to process your email request, during which period you may continue to receive communication from us.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Here is a list of shopify cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 6 – TO AVOID PHISHING
“Phishing” is a scam designed to steal your personal details. If you receive an email that looks like it is from us asking you for your personal information, do NOT respond. We will never request your password, username, credit card information or other personal information through email.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com or by mail at Genuineblox
[Re: Privacy Compliance Officer]
[279 Starr Street, Brooklyn, NY, 11237, United States]